Check here first for answers to the most frequently asked questions about Sqooll.

If you can’t find what you are looking for, email your question to us at contact@sqooll.com and we will answer your question.

Sqooll Activity Boxes

What is included in each Kid Activity Box? (Ages 3 - 5)

What is included in each Toddler Activity Box? (Ages 1½ -3)

For what ages is Sqooll appropriate?

Who can use Sqooll?

How can Sqooll help parents?

How much does it cost?

Can I pick which Activity Box I want to receive?

When do I need to order to receive this month's Activity Box?

Can my child do all the activities in the Sqooll Activity Boxes by himself/herself?

Membership Questions

What do I receive when I join Sqooll?

How does the Sqooll membership work?

What is the cancellation policy for the Sqooll membership?

Billing Questions

When do you charge my credit card?

Can I change my billing and shipping address?

I received a charge that I didn't expect--what happened?

Gifting

Can I gift an Activity Box Subscription?

I received a gift subscription, what do I do now?

I received a gift subscription, but then I lost the gift code. Help!

General questions about Sqooll

Where is Sqooll from?

What is your return policy?

What is your refund policy?

How do I report a problem with my Activity Box?

How can I give feedback?

How can I be involved in creating lessons or activities?

Want to share feedback?

Shipping Questions

Are there any other charges?

Do I have to pay for shipping?

What if I want my Sqooll Box to arrive overnight?

Do you ship to international addresses?

Where does Sqooll ship?

Can I track my shipment?

I think my Boxage was lost in the mail. What do I do?

How do I check the status of my Sqooll order?